These Terms and Conditions (“Terms”) have been updated to ensure full compliance with VISA, Mastercard, and other payment gateway regulations. By using our website, you agree to these revised terms.

1. Introduction
Welcome to Bhamjee’s Shoe Centre – your trusted family shoe store offering stylish, comfortable footwear for women, men, and children. These Terms and Conditions (“Terms”) apply to all users of our website and online services. By accessing or using our site, you agree to be bound by these Terms.

If you do not agree to any part of these Terms, please refrain from using our website or placing orders.

2. About Us
• Business Name: Bhamjee’s Shoe Centre
• Legal Entity: FYZSA CC T/A BHAMJEES SHOE CENTRE
• Company Registration Number: 2008/076619/23
• VAT Registration Number: 4580252429
• Country of Domicile: South Africa
• Head Office / Shop Address:
Shop N44
Oriental Plaza
38-60 Lillian Ngoyi Street
Fordsburg
Johannesburg
2092

3. Age Restriction
By using this website, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or legal guardian.

4. Product Information
All products listed are subject to availability. We strive for accuracy, but minor colour and style variations may occur due to lighting, screen settings, or brand design changes. All prices are displayed in South African Rands (ZAR) and are inclusive of VAT.

We reserve the right to change pricing, descriptions, or discontinue items without notice.

5. Orders and Payment
• Transaction Currency: All transactions are processed in South African Rands (ZAR).
• Payment Methods: We accept secure online payments via Credit/Debit Card (Visa, Mastercard), SnapScan, Apple Pay, and Instant EFT. We utilize 3-D Secure for enhanced security on card transactions.
• Statement Descriptor: Please note that the charge on your credit card statement will appear as “BhamjeesShoe”.
• Order Confirmation: Orders are confirmed only after full payment has been received. You will receive an order confirmation email once payment is processed.
• No Recurring Billing: All purchases are one-time transactions. We do not offer subscription services or recurring billing.

6. Delivery Policy
• Delivery Area: We deliver throughout South Africa via trusted courier partners.
• Delivery Timeframe: Standard delivery takes 2–7 working days.
• Delivery Costs: Delivery costs are calculated at checkout.
• Delays: Delays may occur due to external factors (e.g., strikes, weather, or courier backlog), but we will assist wherever possible.

7. Return, Refund, and Cancellation Policy
We want you to be happy with your purchase. If not, here’s how we handle returns:

• Return Period: Returns must be requested within 7 days of delivery.
• Condition of Goods: Items must be unworn, in original packaging, and returned with a valid receipt or proof of purchase.
• Return Shipping: Shipping costs for returns are your responsibility unless the item is defective or incorrect.
• Refunds: Refunds (if approved) will be processed within 10 business days of inspection to the original payment method.
• Cancellations: Orders can be cancelled before they are dispatched. Please contact us immediately to request a cancellation.

8. Faulty or Incorrect Items
If you receive a damaged, faulty, or incorrect product:

• Notify us within 7 days of delivery.
• We will arrange for the collection of the item and either replace it or offer a full refund.
• This policy applies only to manufacturing defects and shipping errors, not normal wear-and-tear.

9. Sizing and Fit
We provide a size guide to assist you in choosing the right fit. Please measure carefully before ordering. Fit preferences vary by customer and brand, so we cannot guarantee a perfect fit. Size exchanges are welcome within the return period, subject to our return policy.

10. Privacy Policy
Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA).

• Information We Collect: We collect only the personal information necessary to fulfil your order and improve your shopping experience. This includes your name, address, contact details, and order history.
• How We Use Your Information: Your information is used to process orders, deliver products, and communicate with you about your purchase. With your explicit consent, we may also send you promotional offers.
• Third-Party Sharing: We do not sell or share your information with third parties, except for our payment and delivery partners who are also POPIA and PCI DSS compliant.
• Data Security: We are committed to protecting your data and have implemented robust security measures, including SSL encryption and compliance with PCI DSS. We utilize tokenization for secure storage of payment information for repeat customers.
• Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
• Your Rights: You have the right to access, correct, or delete your personal information. To do so, please contact us.
• Cookie Policy: Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
• Data Breach: In the unlikely event of a data breach, we will notify you and the Information Regulator as required by law.

11. Account Registration
If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

12. Intellectual Property
All content on this website, including images, logos, and text, is the property of Bhamjee’s Shoe Centre and is protected by copyright law.. Unauthorized use is strictly prohibited.

13. Disclaimer and Limitation of Liability
We make every effort to ensure the accuracy of information on our website, but errors may occur. We are not liable for any indirect, incidental, or consequential damages arising from your use of this site.

14. Force Majeure
We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, or strikes.

15. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of South Africa.

16. Export Restrictions
Currently, Bhamjee’s Shoe Centre only delivers to addresses within South Africa. We do not offer international shipping.

17. Changes to These Terms
We may update these Terms from time to time. The latest version will always be available on our website. Continued use of the site implies acceptance of any changes.

18. Contact Us
For any queries, complaints, or feedback, please contact us. This information is also available on our checkout page.

Email: Bhamjeeshoes@mweb.co.za
Phone: +27-11-838-3440
Address:
Shop N44
Oriental Plaza
38-60 Lillian Ngoyi Street
Fordsburg
Johannesburg
2092